Our goal is to provide the best web experience anywhere. We pride ourselves on providing cutting edge technological solutions and usable attractive websites. We don't stop there! Customer support is where we really pull away from the competition. Please use this site to find the answers to any and all the questions you may have regarding the various ways to watch our movies, our current updates, billing concerns, and any other inquiry you may have. This dedicated customer support site is packed with individual service and helpful information. Please feel free to utilize our site. We are here for your support. |
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Frequently Asked Questions
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How does billing work on a trial membership?
Trial memberships are good for the specified period for which you signed up for. Following the expiration, we will automatically upgrade you to a full membership unless you choose to cancel within the allotted time.
How do I download an image?
To download a picture to your hard drive, right click your mouse over the appropriate image select "Save Image/Picture As..."
How do I download a video?
To download a video to your hard drive, right click your mouse over the video's link and select "Save Link/Target As..."
What format are the movies in?
Movies are in Windows Media format, Flash streaming format and other common filetypes such as MPEG. Please update your Windows Media Player to the latest version at the following link for the best experience
What quality are the videos?
Our videos are provided in different bandwidth versions appropriate for all internet connection types from dial-up to High Definition versions for high speed broadband connections.
What payment methods can I join with?
You can pay by Credit Card, Cheque, Online, by Phone, or by Mail.
Didn't find the answer?
Please contact our customer service representative for assistance.
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